Data privacy and protection is having such an impact that your clients are switching off cameras and even placing band aids over them. They don't want to show their own faces, never mind openly discussing confidential legal contracts, financials or medicals. Working remotely means there are open ports such as home printer and LTEs, which potential hackers can easily access and get into your system.
We have developed secure end-to-end work from home solutions and have installed these across the country for a number of years. We pride ourselves in knowing that the success of a project is the result of the implementation of the correct solution for a business’s requirements – with solid after-sales and service support. As professionals in this industry, we know how important it is to you and your clients that your systems are safe, secure and confidential, especially now that more of your employees are working from home.
Make sure you have Connectivity WITH security
You can have both! You need to ensure the service provider you are partnering with can offer these with the quality you need. Superior delivery of connectivity must be guaranteed. You need to stay connected and the quality of the connection is what counts. You’re the customer after all; you deserve to get your money’s worth.
Making sure your online meetings run smoothly and securely, especially now that we need to work remotely, is paramount to making sure your business runs optimally.
With remote working, Security must be first priority. While we’re sure your staff members are hard at work, Bob or Jane might be taking the odd break playing a game or two on their laptop or installing files from a programme not previously loaded onto their computer, and who knows what may be downloaded with that. Home connections and open ports are not secure and vulnerable to virtual attacks. Your data needs to be secure. Each remote workplace must be treated like a branch of your company and secured as you would any branch.
Make sure your service provider offers you top-notch data privacy measures, such as Tier 1 service providers and data centres, which allow you as a customer to protect your company’s info and data, as well as secure connectivity such as APN, Microwave and Fibre products that are customised and scalable. This way you can have your online meeting knowing your people, and the important information shared in it, are safe and secure.
Avoid the hit and run box-drop!
There are unfortunately service providers out there that simply do ‘box-dropping’. They’re guilty of hit-and-run customer service, and not offering the flexibility required, especially in the new working environment we find ourselves in.
They sell you your data solution, and that’s the last you see of them. Then when something goes wrong, they’re nowhere to be found or a nightmare to get hold of. This is an archaic way of working.
Flexibility is key in our ever-changing working environment. Is your chosen service provider alongside you every step of the way with offerings such as a fully-fledged Managed Business Solution customised for your business requirements and needs? Are they equipped to swap out big printers for smaller ones, so your team have the equipment they need to work remotely? How flexible is the service provider you are currently working with?
The least you should be expecting is end-to-end service delivery, one point of contact, a general service hub and a dedicated account manager. And most importantly – flexible solutions to suit your business requirements and make sure your company’s security and response to remote working is top of mind.
Crazy Operational and Connectivity Costs
Your operation most probably has a head office where connectivity and security requirements are well met. Working from home now means that you have branches wherever your staff are working from. Their home office is now one of your organisation’s branches, and as such, needs to have the appropriate connectivity and security needs met as they were in your head office.
Connecting all the home users can be an operational nightmare, and can incur massive connectivity costs, especially if you are trying to meet the needs of each individual user.
Signing separate contracts with multiple vendors doesn’t make operational and financial sense when you could opt for a service provider that offers connectivity across all platforms for all of your employees. You should be partnering with a single point of contact for cost-effective, managed technology services.
Your service provider must be able to assess your solution requirements by looking at and understanding your exact connectivity requirements and then proposing a solution from a range of APN, Microwave and Fibre products that are customised and scalable, designed to assist in managing and limiting unnecessary network costs.
Maximise your document management
Your employees are working from home and need to access documents, so they’ve printed them out to refer. Next thing, Jane’s daughter has drawn her favourite family portrait all over the document, Bob’s dog has chewed up a whole bunch of important papers, or crucial information is accidentally thrown in the bin, giving access to almost anybody. No more hard copies mean your information is secure.
By digitising your documents, you make sure your information is safe and secure, and accessible wherever, whenever, and on any device you own. A good data management system will transform your business. Crucial information can be in the hands of your employees while they’re in a remote meeting.
It’s important to treat your data smartly – deciding what is relevant now and what should be archived. This can impact storage investment and result in major savings. Good data management is also core to backups, disaster recovery and business continuity. Don’t forget about regulations, compliance and security. Being on top of your data makes your company smarter and faster.
Multiple vendors are a problem
These days it seems like we have to have multiple vendors to cater to our remote working needs. Staff working off-site require the best communication technology to keep them connected and working as efficiently as they can. Having data plans with multiple service providers is an admin nightmare – and is probably costing you way more than you should be paying.
You need to ensure your ideal service provider connects to all the service providers out there – something most ISPs cannot do. You don’t need separate Fibre, APN or SIM suppliers. You need to partner with a provider that will provide you several solutions at once.
Streamlining operations can result in a huge cost saving for you. Your technology partner must be a single point of contact for cost-effective, managed technology services. Your business needs to be mobile, agile, connected and secure to shift with the changing ways of working we’re experiencing.
All you need is one simple and secure solution!
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