In PwC’s 22nd Annual Global CEO Survey, released in January 2019, no less than 79% of global CEOs said they were concerned about the availability of key skills. Among African business leaders, this figure jumped to 87%, with 45% noting that they were “extremely concerned”.
SOURCE:
https://www.weforum.org/agenda/2019/09/why-the-skills-gap-remains-wider-in-africa/
With the predicted economic decline and increasing pessimism about growth, your IT infrastructure is the last thing you should have to worry about. Being prepared for possible curve-balls you may be thrown in the foreseeable future, starts with ensuring that you have reliable onsite technical support.
It is a known fact that there is a massive IT skills shortage in Africa. This may detrimentally affect your business, creating another layer of worry and exacerbating the already critical problem of down-time for your business. On-site support ensures that you get the best parts and technicians of the highest quality.
In Africa, onsite support is a must-have
Uptime is critical to any data center which affects a client’s network and their ability to service their customers. This is especially true in the Africa region where, because of the lack of IT skills, high quality technicians may not be the easiest to source.
It is apparent that the onsite services offered by Dell with access to highly qualified and vetted technicians, can be a game changer.
Business is impossible without it
Every business should care about the integrity of their IT system. We live in the digital age - almost all businesses use IT in some way for the day-to-day running of their concerns. Companies also rely on infrastructure to provide services.
No business can afford the down-time not to mention lacking technical support complicating an already tenable situation. Good quality, reliable onsite support gives you one less thing to worry about. You can get on with business.
Why onsite support?
You can imagine the pain of having to find a managed services company in your region/area when something breaks or your system goes down.
When your IT infrastructure is down even for a short period of time, it can cause significant losses. Having an in-place service contract will greatly reduce down time and turnaround times on faulty components.
Onsite support is reliable.
Savings guaranteed
The cost saving of having an onsite support team who is familiar with your system cannot be underestimated - problems can be repaired quickly and easily. They can keep an eye on things and will know your maintenance history. Problems become easier to trace and repair, saving time and money.
Furthermore, when a problem is addressed and repaired properly the first time, the likelihood of it happening again with the resultant cost of having to repair it again, is dramatically reduced. Onsite tech support will keep your network up and running and keep it running smoothly.
Time is money
Not only will you save yourself the hassle of scrambling to find a local managed services company, but you will also save time. Your onsite support is easy to access. The services are vetted and can be trusted. You will waste no time on frantic searches for the right people to solve your problem.
No more back-and-forth either when the service they promised turns out to be less than effective. No more worrying about faulty or inferior parts being supplied and having to do it all again when the solution of an unvetted local company fails.
All of Axiz services are of top-quality and every technician is Dell trained and certified.
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